Responsible Gaming

Gaming Should Be Entertainment

At MNK Lashes, we believe online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that casino games are designed with a house edge, meaning the odds always favor the casino in the long run.

Play responsibly, within your means, and only with money you can afford to lose.

Age Verification

Online casino gaming is only available to individuals who are 18 years of age or older in Canada, or the legal age of majority in your province, whichever is greater. Some provinces may have different age requirements—please check your local regulations.

We are committed to preventing underage gambling. If you are under the legal age, please do not access our gaming services.

Warning Signs of Problem Gambling

Gambling can become problematic. Please be aware of these warning signs:

• Chasing Losses: Trying to recover lost money by gambling more
• Hiding Gambling Activity: Concealing the extent of your gambling from family or friends
• Loss of Control: Inability to stop or reduce gambling despite wanting to
• Gambling With Money You Can't Afford to Lose: Using money intended for essentials (rent, bills, food)
• Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
• Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
• Restlessness When Not Gambling: Feeling anxious or irritable when unable to gamble
• Using Gambling to Escape: Gambling to relieve stress, anxiety, or depression
• Borrowing Money to Gamble: Taking loans or using credit to fund gaming
• Failed Attempts to Stop: Repeatedly trying and failing to cut back or quit

If you recognize any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Player Protections

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
• Betting Limits: Control the maximum amount you can wager per bet or spin
• Reality Checks: Receive periodic notifications during gameplay reminding you of the time spent and money wagered
• Session Time Limits: Set automatic session duration limits to encourage breaks
• Self-Exclusion: Voluntarily exclude yourself from our platform for a specified period (temporary or permanent)

To access these tools, visit your account settings or contact our customer support team. These tools are free and confidential.

Support Organizations & Resources for Canada

If you or someone you know is struggling with problem gambling, help is available:

Canadian Resources:

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Information and resources for problem gambling in Ontario and across Canada
• Gambling Therapy
  Website: www.gamblingtherapy.org
  Free, confidential online counseling and support tools available to Canadians
• National Problem Gambling Helpline (Canada)
  Contact your provincial gambling helpline for local support services

Additional International Resources:

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but recovery is possible with proper support. If you or someone close to you is struggling with gambling:

• Contact a helpline immediately — trained counselors are available 24/7
• Speak with a healthcare professional — doctors and therapists can provide personalized treatment
• Reach out to family and friends — support from loved ones is invaluable
• Use our self-exclusion tools — take immediate action to limit your access

Remember: Seeking help is a sign of strength, not weakness. You are not alone, and professional support is available to help you regain control.